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Privacy Policy for Mantu

Effective Date: 01/01/2025

At Mantu (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at manturestaurant.co.uk (“Site”), make reservations, place orders, or interact with us in other ways.

By using our Site and services, you agree to the collection and use of your personal information in accordance with this Privacy Policy. Please read this policy carefully to understand how your personal data is handled.

1. Information We Collect

We may collect the following types of personal information when you use our Site:

1.1. Personal Identification Information

  • Name (First, Last)

  • Email address

  • Phone number

  • Billing and Shipping address (for orders or deliveries)

  • Payment information (credit/debit card details, PayPal, etc.)

1.2. Non-Personal Identification Information

  • IP address

  • Browser type and version

  • Device information

  • Referral sources (how you arrived at our Site)

  • Cookies and usage data (see Section 4 for more details)

1.3. Transaction Data

  • Reservation details (e.g., date, time, number of people)

  • Order details (e.g., items ordered, special requests)

  • Payment history (amount paid, payment method)

2. How We Use Your Information

We use the personal information we collect for the following purposes:

2.1. To Process Reservations and Orders

  • To confirm and manage your reservations at Mantu.

  • To process payments and provide order confirmations.

  • To provide customer support in case of issues with your reservation or order.

2.2. To Improve Our Services

  • To analyse and improve the functionality, content, and user experience of our Site.

  • To personalise your experience based on your preferences and interactions with us.

2.3. To Communicate with You

  • To send order confirmations, reservation reminders, and updates on any changes to your booking.

  • To send promotional materials or newsletters (if you opt-in).

  • To notify you of special offers, events, or new menu items at Mantu.

2.4. To Comply with Legal Obligations

  • To comply with applicable laws, regulations, and legal processes.

  • To resolve disputes and enforce our agreements.

3. How We Share Your Information

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1. Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment processors (e.g., Wix Payments, PayPal) to process transactions.

  • Reservation management systems to manage bookings.

  • Delivery services (if applicable) to fulfil orders.

These third parties are obligated to use your information only to perform services for us and are prohibited from using your information for any other purpose.

3.2. Legal Compliance

We may disclose your information if required to do so by law or in response to a legal request, such as a court order or government investigation.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you via email or through a notice on our Site if such a transfer occurs.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site and to gather analytics data. A cookie is a small text file stored on your device that helps us remember your preferences and improve our Site’s performance.

4.1. Types of Cookies We Use:

  • Essential cookies: These are necessary for the functioning of the Site and cannot be disabled.

  • Performance cookies: These collect information about how visitors use the Site (e.g., Google Analytics).

  • Functionality cookies: These allow us to remember your preferences (e.g., language settings) and improve the user experience.

  • Targeting/advertising cookies: These track your browsing habits to display relevant ads (if applicable).

You can manage cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on our Site.

5. Data Security

We take the security of your personal information seriously. We implement a variety of physical, electronic, and procedural safeguards to protect your data from unauthorised access, use, or disclosure. This includes encrypting sensitive data (such as payment details) using SSL technology.

However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have certain rights regarding the personal information we collect and process. Depending on your jurisdiction, these rights may include:

6.1. Access

You may request access to the personal information we hold about you. We will provide you with a copy of your data upon request.

6.2. Correction

If your personal information is inaccurate or incomplete, you can request that we update or correct it.

6.3. Deletion

You may request the deletion of your personal data, subject to any legal obligations we have to retain certain information (such as for tax or legal reasons).

6.4. Opt-Out of Marketing

If you no longer wish to receive promotional emails or newsletters from us, you can opt-out by clicking the “unsubscribe” link in any email we send or by contacting us directly at Hello@manturestaurant.co.uk

6.5. Data Portability

In some jurisdictions, you may have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at hello@manturestaurant.co.uk We will respond to your request within a reasonable timeframe, in accordance with applicable laws.

7. Third-Party Links

Our Site may contain links to third-party websites, such as partners or affiliates. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information to third-party websites.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

By using our Site, you acknowledge that you have read and understand this Privacy Policy and agree to the collection and use of your personal information as described herein.

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